When nurses wheel their EHR workstations from room to room, they capture mission-critical clinical data at the bedside, but at a cost of bangs and bumps to the equipment. When a unit goes down, it can take days before the unit is repaired and returned to the floor. Enovate Medical’s new Uptime Service Program dramatically shortens EHR workstation down time – from 3-4 days to 3 hours or less.
“Lengthy downtimes for workstation repairs have long been accepted as a fact of life,” explained Kevin Bridges, Enovate’s Vice President of Marketing and Business Development. “But today, with EHR’s critical role as the life pulse of the hospital, a closet full of dead workstations waiting for parts isn’t acceptable – so we decided to do something about it.”
100% Clinical Availability – EHR workstation downtime interrupts patient care and ties up the hospital’s IT staff. Enovate’s Uptime Program offers 100% fleet availability to keep workstations up and running without burdening the IT staff who would otherwise have to order parts and make repairs. Most importantly, the clinical staff will always have access to a full fleet and can keep working without having to improvise EHR patient documentation workarounds.
Uptime is powered by Rhythm – With Uptime, a single click from the nurse initiates a service request for repair. This request is transmitted by Rhythm, Enovate’s cloud-based software, into the hospital’s native service management system. A Ready Replacement from the backup fleet allows the nurse to continue her rounds with virtually no downtime. Meanwhile, Rhythm notifies an Enovate factory-trained technician of the down workstation.
Backup workstations without the cost – Few hospitals want to invest in an expensive fleet of back-up workstations. When they do, the extra units typically end up in general circulation leaving none for backup when a workstation goes down. With Uptime Service Program, Enovate provides a number of Ready Replacements based on the size of their fleet.
“Enovate’s Uptime program frees the hospital from the burden of workstation maintenance, avoids capital investment in extra units, and keeps the IT team focused on its core mission,” Kevin Bridges said.
Enovate’s Uptime program will debut at the 2018 HIMSS Annual Conference & Exhibition, Booth 3521, February 11-15, 2019 in Orlando, FL.
ABOUT ENOVATE MEDICAL
Enovate Medical manufactures and implements intelligent workstation solutions and services that improve clinical workflows and facilitate real-time Electronic Health Record (EHR) charting at the point of care.
Enovate’s mobile power solutions allow nurses to capture patient data uninterrupted throughout their shift. Our cloud-based monitoring of workstation utilization, real-time location, and battery health maximizes the performance of IT and clinical teams. And, Enovate’s onsite technology audits and fleet optimization programs cut waste and drive down the overall cost of workstation technology.
Our consultative approach and a holistic view that integrates technology, service, and support, help our customers reduce costs, enhance productivity, and improve clinical outcomes.
For more information about Enovate, please visit www.enovatemedical.com or contact Dawn Wilson, Marketing Content and Events Manager at 615-400-9519.
Company Name: Enovate Medical
Contact Person: Kevin Bridges
Email: Send Email
Address:1152 Park Avenue
Country: United States