CredentialCheck recently adopted HappyOrNot kiosks to track their employee engagement in real-time. By surveying their team members daily, they aim to not only improve their company culture but also deliver better service to their clients nationwide.
As an employer background check company, CredentialCheck understands the importance of satisfied workers better than most organizations. That’s why they recently joined the movement to engage team members and track satisfaction in the workplace in real-time with HappyOrNot kiosks. By checking in on their employees more often, they aim to improve overall worker satisfaction and ultimately improve client satisfaction.
Major companies nationwide utilize HappyOrNot kiosks to track both customer and employee satisfaction. Currently, the kiosks at CredentialCheck ask, “How is your workday?” The simple setup prompts people to anonymously select an emoji that best represents their feelings or opinion. These quick reactions translate into valuable data, yielding insight into trends and areas that need improvement.
“We want our team members to know that it’s ok to have a bad day,” says CredentialCheck President Nicole Kiefer. “…Leadership [uses] the data to work through the ‘bad days’ together. With this actionable feedback, we can improve our relationship with our team members and company culture, thus continuing to provide the great service our clients have come to expect.”
By gathering more data about employee satisfaction, the company aims to eliminate the guesswork behind boosting team morale and engagement. Likewise, they strive to eliminate guesswork for their clients as well by providing thorough screenings, which include identity checks, criminal searches, occupational health testing, and more.
To learn more about the company culture at CredentialCheck or their screening services, call (888) 689-2000. Information about their employment background screening and drug testing services is also available on their website. Their company is located in Troy, MI, and assists clients throughout the United States.
Company Name: CredentialCheck
Contact Person: Kalynn Valenti
Email: Send Email
Phone: (888) 689-2000
Address:575 E Big Beaver Rd, Ste 300
Country: United States