BIRMINGHAM, UK – 14 August, 2020 – UK businesses that offer support services could stand to save themselves at least 40 percent of their related costs, simply by investing in a new offshore model.
ONQU 24*7 Support recently launched a new offshore database support service, investing in the provision of certified and secure offshore personnel to provide DBA and technical services that can significantly reduce support spend, particularly for businesses that operate on a 24/7 basis.
These organisations regularly overspend valuable budget, using internal or external support teams, but ONQU will allow them to cut costs and increase value by focusing on areas that benefit users and customers rather than having to resource teams that are under-utilised and simply waiting for support calls to come in.
ONQU Director Steve Priestnall says, ‘Having worked in the Managed Services sector for over 15 years, it became apparent to us that a lot of the larger service providers could offer competitive rates through utilising offshore resources and leveraging much lower costs. We investigated how we could leverage the same skills and expertise, whilst guaranteeing service delivery excellence by utilising already established networks and locally sourced consultants.’
In this way, ONQU has created a service selection model that ensures that its offshore team is certified, has excellent technical skills, and can deliver 24*7 services effectively.
‘Our competitive service is delivered at much lower levels of investment in comparison to other UK managed service providers so we can compete on both enhanced quality of service at significantly lower support costs.’
ONQU is a trusted provider of Enterprise Database Services, with over 50 Years of combined enterprise consultancy and resourcing experience, currently supporting Oracle, SQL Server and MySQL and associated configurations such as virtualisation and disaster recovery, whether on premise or in the cloud.
For businesses looking to find out more about lowering support costs whilst maintaining or increasing service value ONQU Support can help support you in finding a solution. The team will discuss, on a no obligation basis available services, delivery and operational procedures.