SAP SE announced the global availability of the SAP Litmos Training solution, customer experience edition, on SAP Store, making it easier than ever to train on-demand from anywhere at any time. Businesses around the world now have digital access to the tools needed to develop, manage, and extend world-class training to employees, partners, contractors, customers, and more.
With 22 million users, including hundreds of global brands, SAP Litmos Training, customer experience edition, is an easy-to-deploy employee, partner, and customer-engagement and training solution that helps companies strategically structure learning while providing immediate value. SAP Litmos Training — a learning management system (LMS) — comes with a robust library of more than 300 off-the-shelf courses. Customers can build their training programs with a choice of more than 1,200 courses by purchasing an additional content package. The powerful LMS offers the highest accessibility available on the market through any device, boasting a range of engagement features and built-in reporting and analytics.
Nearly 1 million courses were assigned in the first half of 2020 — up 95 percent compared with the first half of 2019. Companies such as UK auto services brand Arnold Clark use the platform to keep employees and partners engaged, sharing real-time tactics for new business needs and regulations, and improving professional knowledge to serve and engage customers safely.
“We wanted to ensure we were taking the right steps to keep our employees and customers safe,” Arnold Clark Group Sales Training Manager Louise Joyce said. “The robust and easy-to-use SAP Litmos LMS gave us a virtual space where our employees could receive remote training on new practices and protocols to safely welcome back customers when we reopened in July.”
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