The leading provider of repair and sales scheduling services for the services industry, Schedule Engine has announced a new software enhancement that streamlines the scheduling of preventive maintenance visits for contractors and enhances the customer experience.
The present schedule preventive maintenance tools require hours of administrative time and energy. Typically, many contractors send multiple outbound calls and ping each other before each customer visit. This process comes at the price of valuable time and money alongside the inconvenient time for homeowners. They expect it to be the other way around and without much hassle.
Marketing Technology News: NexTech AR Announces Major Expansion Into Asia-Pacific Market
The new model’s preventive scheduling maintenance module allows contractors to:
Integrate Dispatch Software: Allows dispatchers to pull information directly from a list of active maintenance contracts to prepare for the job at the site.
Target by Zip Code: Enable effective organization of multiple calls by service area to minimize travel time
Calendar Control: Creating convenient scheduling windows for customers
Automate Booking: Send unlimited batch text messages and email to promote bookings.
Schedule Engine empowers home services practitioners to improve customer experience and maximize productivity with its industry-leading support solution incorporating smart online maintenance and sales scheduling and live expert support.
Marketing Technology News: Global Automaker Modernizes Customer Engagement with eGain
Schedule Engine has been developed to modernize consumer engagement in the field of home services. Up until now, contractors had no easy, comfortable, and insightful way to deliver services to consumers that so many other businesses have for a while now.
Schedule Engine has been designed by contractors as the first and only all-in-one customer service solution. It guarantees that the consumers have the best in class, customized service from intelligent online booking systems to professional live help. Schedule Engine can be easily deployed without internal preparation or change in the process to supplement the current field services management system
Customers have been booking online appointments for their appointments, haircuts, and other services via text for a while now. In fact, around 97 percent of consumers search for local contractors online. Google also witnessed a staggering rise of 350 percent for the keywords ‘local’ and ‘near me’. Additionally, most of these search queries come from people that don’t have a company or living with a spouse only. Having good online reviews has also become a must-have thing in the business space with 57 percent of consumers reading 10 online reviews an average.
Business solutions such as Schedule Engine is a step in the right direction in providing enhanced customer experience and saving valuable time across the board.
Marketing Technology News: DoubleVerify Launches Authentic Brand Safety on Google’s Display & Video 360
The post Schedule Engine Automates Maintenance Contract Scheduling for Contractors appeared first on MarTech Series.