Kount, an Equifax company, and a leader in digital identity trust and fraud prevention, today announced the Kount Dispute and Chargeback Management Solution, a comprehensive, post-authorization solution that integrates major card brand dispute and alert systems with industry-leading AI-driven fraud prevention. The Kount Dispute and Chargeback Management solution prevents chargebacks and revenue losses in a single, easy-to-use solution and dashboard. This enables businesses to save time and money on lengthy and expensive chargeback processes, easily refund purchases, and help to prevent inventory loss.
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The Kount Dispute and Chargeback Management Solution addresses a crucial need for businesses engaged in e-commerce: identifying, intercepting and deflecting disputes post-authorization and pre-chargeback, in real time. By utilizing data from issuing banks, the Dispute and Chargeback Management Solution can help consumers recognize transactions or receive a refund without further pursuing a costly chargeback. The solution comes at a key time, as the pandemic-fueled acceleration of digital interactions spurred consumers to engage with more, new-to-them e-commerce merchants. That increase in transactions increases the risk of chargebacks from fraud, friendly fraud, and legitimate disputes.
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Businesses using the Kount Dispute and Chargeback Management Solution gain these benefits:
“The Kount Dispute and Chargeback Management Solution is a game changer for businesses engaged in e-commerce. Combined with Kount’s AI and Identity Trust Global Network, businesses have unprecedented access to true end-to-end chargeback prevention. This allows businesses to accept more orders with confidence, while elevating the customer experience and protecting their company from fraud, including friendly fraud,” said Brad Wiskirchen, Senior Vice President and General Manager of Kount, an Equifax company.
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The post Kount, An Equifax Company, Announces New Dispute and Chargeback Management Solution, Integrating Major Card Brand Offerings in One Dashboard appeared first on MarTech Series.
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