Gainsight, the world’s leading customer success software company, has invited Corporate Visions to exclusively lead the professional development track at Gainsight’s Pulse Everywhere customer success conference. The track will be part of the pre-conference Pulse Academy Live event, expected to draw 20,000 customer success professionals.
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Based on Corporate Visions’ Expand Value skills training, the session will be an immersive four-hour workshop focused on increasing customer success managers’ commercial savviness. This includes several behavioral science-based concepts for winning more renewals, conducting more effective business reviews, and introducing expansion opportunities.
“This is a strong endorsement for our customer success professional development programs,” said Tim Riesterer, Chief Strategy Officer at Corporate Visions and co-author of The Expansion Sale. “Gainsight’s technology and their annual conference is the industry standard for customer success professionals. We’re honored to have been selected to lead the professional skills training part of their program.”
“We’re thrilled to have Corporate Visions participate in this year’s Pulse Academy Live,” said Nick Mehta, CEO at Gainsight. “Customer success plays such a vital role in the commercial engine of modern digital businesses. And there’s a need for skills training to help those teams to take a more purposeful and strategic role in those commercial customer conversations.
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