Accredited ISO 30401 knowledge management (KM) auditor and certifier, Santhosh Shekar, has launched his new book titled “Design Knowledge Management System – A PRACTICAL GUIDE FOR IMPLEMENTING ISO 30401 KMS STANDARD“
The book addresses the need for Every organization to manage their foundational knowledge dimension for better Organizational Development, Learning Management, Innovation Management, Business Intelligence, Information and Data Management, Customer Relationship Management, Human Resource Management, and Risk Management (to name few).
Speaking about the book, Santhosh Shekar said: “An effective KM system would enhance organizational resilience and adaptability to the new order of the post-pandemic world. This book provides practical guidance for individuals and organizations to design and develop KM Systems based on ISO 30401 KMS Standard regardless of the industry type, size and scale. You will learn the fundamentals of human-centered knowledge needs and how one can address them logically and systematically to develop the KM systems at Projects, or Business Units, or Organizations or even scale up to the National and Global level.”
A practical case study is used to design and develop KM Systems. It provides insights on –
• Various KM life cycles
• Customized KM Framework
• KM Methodology, Tool Kits, and Processes
• Different aspects of Knowledge Development Cycles
• Steps to develop KM Solutions
• Sample of Knowledge Architecture Scheme Development
• Length and breadth of KM Scoping and Measurement
• Checklists, Questionnaires, and
• Ways to map Organizational KM to ISO KMS requirements in a step by step process.
Santhosh Shekar is an accredited ISO 30401 knowledge management (KM) auditor and certifier, with over 20+ years of diverse experience in developing KM strategies, Solutions, KM Framework, Models, & KM-IT Systems.
He has worked with a wide spectrum of industry segments implementing knowledge management programs using various technologies and practices. He has also created a niche in leading KM standardization right from scratch to achieving multiple KM Programs executed in multiple companies. Furthermore, he has worked extensively on ISO 9001 organizational knowledge, AutoSPICE KM, and MIKE requirements in organizations. He has also served as an ISO 20000 internal auditor. Mr. Shekar is ITIL Foundation Certified; Certified Knowledge Manager from KM Institute, US; Member and Fellow of Innovation and Knowledge Exchange, UK.
Santhosh Shekar’s book has gathered rave reviews from its readers. According to Dr. Arthur Shelley, Founder, Intelligent Answers, Author- KNOWledge SUCCESSion: “Many organizations implement improvement initiatives through a set of projects that are not well connected and are not in response to the strategy. Shekar’s insights highlight how to strategically connect with the improvement programs in a way that they inform strategy creation, using examples, practical templates and the ISO Knowledge Management Systems Standard as a guide. This is a powerful shift in mindset and an excellent place for the KM novice to start, whether they intend to achieve certification, or just apply the KM principles to enhance performance.”
Company Name: ISO 30401 KM Experts
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