Growing a successful business, especially during unprecedented times is no easy feat. Meanwhile, that’s exactly what Adelaide, Australia business owner, Ana Riley is doing – all while managing and empowering her remote team in Asia.
Ana Riley is the owner of Valise Designs, a company that specializes in manufacturing and importing products to serve the promotional needs of Australian businesses.
With a strong background in business and experience in operations management, Riley is all about optimizing the workflow and managing people in a way that empowers them and motivates them to do their best work.
“I think it’s important to invest in people because they are the lifeblood of a company,” says Riley.
“You can never go wrong in providing support, training and development to your team. It’s also important to appropriately reward employees because that can go a long way.”
Ana Riley says many of her employees come from underprivileged backgrounds, and that she wants to help them to lead ultimately more fulfilling and rewarding careers. For this reason, Riley is constantly looking for new ways to mentor her team so that they can look for room to grow and advance.
In the meantime, Riley is constantly hard at work to ensure the perseverance of Valise Designs. While her main focus is on the overall management of the business, she also focuses primarily on marketing, account management, and logistics.
“I am passionate about my business because I am helping a lot of people in my line of work. It’s inspirational for me to make this business thrive and to empower my staff,” says Riley.
“My vision is to augment the business in Australia and to grow brand awareness throughout Australia. We are a company that puts a premium on quality and personalized service.”
Riley says her long-term vision for Valise Designs is to be competitive in the global marketplace.
Riley is able to empower her team while growing her business by constantly keeping herself busy. She is also one to delve into the metrics and examine the key performance indicators of her business.
By examining the performance of her company over time, Riley is able to identify the strengths and weaknesses of her team. At that point, it becomes easier to implement new processes to increase productivity and to eliminate the processes that lead to more cost, error, or delay.
It all comes down to her experience as a seasoned operations manager. Having worked alongside other business owners and having seen the inner workings of businesses in the past, Ana Riley is able to come up with innovative solutions that drive her business forward. She is also able to seamlessly incorporate people into her vision and nurture their talents in the meantime.
Adelaide, where Riley’s business is headquartered, is also making a tremendous comeback from the global pandemic.
“There is a lot of local support and grants for small and medium-sized businesses as well as support from the local government,” says Riley.
Ana Riley has also taken additional precautions to ensure that her business supply chain is not disrupted in the event of future border closures.
“This way, I can continue to supply customers despite external challenges.”
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